Shipping Information

  • Amuse provides Free Standard International Shipping on all customer orders $70 and over (excluding taxes).
  • Orders $70 and over always ship for free without an offer code. For shipments totaling less than $70, there is a delivery charge of $5 for Standard International shipping.
  • Please allow up to 7~14 days processing time, depending on when you place your order.
  • Please note our warehouse is closed on weekends.
  • All orders may be placed on hold for further security verifications if information is found to be fraudulent and/or the order total exceeds $100.
  • In the occasion an item is out of stock or unavailable, your order may not be shipped until a Customer Care Representative has contacted you for further instructions.
  • All return request must be with reasonable cause, simplicity a change of mind will not be accepted with return reason.

 

COVID-19 NOTICE

Due to COVID-19, our shipping locations are currently limited to:

 

Bhutan, China, Hong Kong SAR China, Indonesia, Japan , Macao SAR China, Malaysia, Philippines, Russia, Singapore, Thailand, Vietnam, Germany, Luxembourg, Slovenia, United Kingdom, Canada, United State

  • Japan - Only Tokyo and Osaka regions
  • Philippines - Only Manila and Luzon
  • United State -  EXPECT  Hawaii, Puerto Rico, Virgin Islands,Guam,Marshall Islands, Saipan, Samoa, Palau

 (update 30th June 2020) 

 

Since global airlines are suspending and reducing the flights, shipping may be delayed for more than one month depending on the locations and circumstances. If your item is not reported to be delivered after an expected period, please send EMS an e-mail and they will investigate the case to notify you the item status. 

Sorry for any inconvenience related to shipping issue, we will try our best  to provide fast and safe shipping service.

 

Contact Us

For all customer service inquiries, please contact us at cs@amusemakeup.com
Address : 818, Seolleung-ro, Gangnam-gu, 4F Wework, Seoul 06014, South Korea

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