Shipping Information

 

  • Amuse provides Free Standard International Shipping on all customer orders $70 and over (excluding taxes).
  • Orders $70 and over always ship for free without an offer code. For shipments totaling less than $70, there is a delivery charge of $5 for Standard International shipping.
  • Please allow up to 7~14 days processing time, depending on when you place your order.
  • Please note our warehouse is closed on weekends.
  • All orders may be placed on hold for further security verifications if information is found to be fraudulent and/or the order total exceeds $100.
  • In the occasion an item is out of stock or unavailable, your order may not be shipped until a Customer Care Representative has contacted you for further instructions.
  • All return request must be with reasonable cause, simplicity a change of mind will not be accepted with return reason.
  • We do not accept return if:
    -you are returning the items just because you changed your mind (on size, color, etc.)
    -the products are damaged due to your mishandling
    -your return request is not approved by our staff

 

Customs and Duties

  • The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

 

Contact Us

For all customer service inquiries, please contact us at cs@amusemakeup.com
Address : 818, Seolleung-ro, Gangnam-gu, 4F Wework, Seoul 06014, South Korea

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